Landmark Hospital and Medical Staff’s Joint Notice of Concerns, complaints and questions

We strive to treat all patients with compassion and dignity. If you have any concerns, we encourage you to first discuss them with your physician or ask to speak with the manager of that area.

If you and your family/representative continue to have concerns, you have the right to:

Expect a timely response from the hospital related to any complaint or grievance that may be made in person, by phone or in writing. To share your concerns please contact the following Landmark Hospitals Quality and Patient Safety Departments:
- Athens, GA: (706) 425-1516
- Cape Girardeau, MO: (573) 331-8413
- Columbia, MO: (673) 499-6613
- Joplin, MO: (417) 627-1302
- Naples, FL: (239) 529-1843
- Salt Lake City, UT: (801) 268-5400
- Savannah, GA: (912) 298-1013

You may also contact the hospitals accreditation organization: Center for Improvement in Healthcare Quality by phone or in-person appointment at (866) 324-5080, fax (805) 934-8588, online at complaint@cihq.org, or by mail:
Center for Improvement in Healthcare Quality
P.O. Box 3620
McKinney, TX 75070